To help us provide the utmost care for your pets we ask you to sign a pet care agreement. You are asked to have the following information available for the completion of the pet care agreement:
- Emergency contact details
- Insurance details (if applicable)
- Microchip details (if applicable)
- Evidence of up to date vaccinations (if applicable)
- Confirmed registation with a local vet along with vet contact details
- Spare house keys (if not at home when service required)
- 50% deposit – minimum £10.00
The initial assement and signing of the pet care agreement takes approximately 40 minutes.
To ensure continued 1st class service Walkies Birmingham ask regular customers to complete a customer feedback questionnaire after about 4 weeks.